Showing posts with label SWAT. Show all posts
Showing posts with label SWAT. Show all posts

Thursday, February 21, 2008

SWAT Update


According to my spies, the SWAT Team has been very busy executing their mission of spreading successful ideas for change that have been tested and identified as priorities throughout the different teams and departments in the organization. (The blog interface doesn't have grammar check but I bet that's a run on sentence.)


There are two PSDA's (Plan Do Study Act) that SWAT is currently working on spreading. The first one has to do with communication. They are replacing the assorted curling pieces of paper that get taped up in various locations with nice sign holders in more strategic locations. You may see these appear in employee restrooms (captive audience) and also in HA check in rooms. Spontaneous research shows that 9 out of 10 successful organizations use alternative means of communication like this to spread information to their teams. One example of a place where this has been successful is at Children's Hospital.


The other PDSA they are working on right now is radio use. They are trying out the idea of team radios rather than assigning radios to an individual. The radios will be stored in a common area for that team and will be color coded. The common area serves as a central meeting place for the team before the start of each shift and the color coding of the radios is designed to thwart the radio gremlins that sneak in after midnight and misplace radios.


If you have forgotten who or what the SWAT Team is you can follow the link for SWAT 101. If you have other ideas to spread successful PDSA's feel free to mention it to one of the team members.

Wednesday, February 6, 2008

SWAT Team


In the spirit of communication, redesign, and good acronyms we now have a new group at OneWorld. Our newest team is charged with spreading the redesign changes delineated by the provider and leadership groups to other staff members. Despite Dr. Hennessy's repeated attempts to get the team name to have "something to do with ninjas" they have decided to be known as the SWAT team. SWAT stands for Spreading Word Across Teams. The group will be meeting weekly to discuss strategy for spreading successful changes throughout the clinic.

As background info for our faithful readers who may not know, redesign can be defined as a forward thinking approach to providing quality accessible care in the most efficient way possible. It is a name for a process designed to help us get better at what we do.

The team members are:
1. Donna Faber
2. Hector Uribe
3. Susie Urbano
4. Sarah Miller
5. Maria Cortes
6. Crystal Zubia
7. Dr. Hennessy
8. Dr. Inciarte
9. Michelle Garcia
10. Arceli Ayala
11. Celia Blizzard