Monday, July 28, 2008

It's here, the big day is here!

Like it or not, tomorrow is the Go Live day for the EPM (Enterprise Practice Management) portion of the NextGen System. The EPM Core team, known as the Samurais, has been working diligently to ensure that this transition will be as smooth and painless as possible. We do need help moving appointments from MDServe to NextGen. At 5:15 today ANYONE who wants to help transfer appointments into the new system should meet in the phone room. Hector and Sarah will pass out hard copies of the appointments scheduled in MDServe and they will be divided up among those who can stay to help out. Dinner will be provided. Overtime is approved for this project. If you are on salary then your overtime will be paid with the never-ending respect and gratitude of the Samurais at 1.5 times your normal rate. Don’t miss out on a chance to be a part of this important milestone in OneWorld’s history!

Below is a rough outline of the go live plan. If you have any questions please do not hesitate to contact me or one of the other EPM Core Team.

Go Live Plan
All Samurais meet at 7:30 am Tuesday in the phone room.
Samurais check that they each have a radio and that it is on channel 9-11. Anyone who needs assistance with NextGen during the Go Live period (Tuesday, Wednesday, and Thursday) can call for assistance on the radio on channel 9-11.
Review Samurai assignments. There will be Samurais assigned to each work area to help with the transition. You will be able to identify them by their NextGen Samurai t-shirt and the look of pride on their face because of the job that they have done to prepare OneWorld for this transition. If you need help and don’t see a trainer, call on the radio and a trainer will respond right away.
We will have bagels and/or rolls in the phone room and lunch provided on Tuesday and Wednesday.
There are four people scheduled to work the front desk on the south side and four people on the north side. Hopefully this will help with any back up at the front desk that we may encounter due to getting used to the system.
We have a greeter scheduled to come in on Tuesday to greet patients on the second floor (obviously), explain to them that we have a new computer system and things may take a few minutes longer than normal, and get them pointed in the right direction.
A trainer from NextGen, Molly Houston, will be onsite through the go live to assist us with any issues as they come up.
All patients from MDServe have already been entered into NextGen and the Operations team has been working diligently to enter all of the financial information for these patients.

Countless hours have been spent planning this implementation to ensure that all of our bases are covered. I believe that we are as ready as we will ever be to make this switch. That being said, small issues will arise that may or may not seem like small issues at the time. We will address each of these issues as they come up and resolve them as rapidly as possible. We will need your help to stay calm and use your resourcefulness and problem solving abilities to help us through these moments.

Your Samurais are listed below. Thanks to all of you for your hard work and dedication to this project.
Celia Blizzard - Nursing
Sara Cabriales - Patient Registration
Hans Dethlefs - Provider
Joel Dougherty - Operations
Sarah Dworak - Operations
Ana Gudino - Provider Scheduling
Jeremy Holt - IT
Alicia Lagunas - PT Support
Cassie Lawson - Billing (Custom Computing)
Michelle Linbo - Data
Hector Uribe - Operations

Monday, July 14, 2008

Saturday EPM Training

The Operation staff spent from 8 until 4 Saturday learning the ins and outs of the NextGen Practice Management system. We went over at great length enrolling new patients with the sliding fee scale, insurance and Medicaid. We also spent a lot of time on the front desk check in process. Everyone loved the signature pads and the insurance cards scanners. Thanks everyone for giving up their Saturday for the clinic and thanks especially to Sarah and Hector for organizing and conducting the class. I can't believe that go live is really here. In case you have been on another planet for three months, we are going live with the NextGen EPM on Tuesday July 29th. Here are some pictures I took with my terrible camera phone, hopefully Maria Mendoza will send me some of the pictures she took with her real camera. Three of the pictures are from training and one is not. There may be a great prize waiting for you if you can spot which one is not, email your answer to Celia Blizzard and Hans Dethlefs.


Wednesday, July 9, 2008

Futbol?

Our own Matia Capriz played in an exhibition futbol (soccer for those of you who are not bi-lingual) game between a semi-pro team from Omaha and a first division pro team from Guadalajara. 3400 people attended the game including Pat O, Hector, Nora, and Lucia. I was really happy that Hector was able to take a few hours off of wedding planning to go to the game. (Thanks Marielva!) Here are some pics from the game. OneWorld had a table at the stadium to tell people about our services. Thanks Pat, Hector, Nora, and Lucia for volunteering your time to represent OneWorld at an exciting event.




Monday, July 7, 2008

Happy Fourth of July



My patriotic puppy preparing for the Fourth of July parade.

Thursday, July 3, 2008

Columbus Junction Pictures






Here are some pictures from the Columbus Junction clinic of the Southeast Iowa Community Health Centers that we are donating the use of our mobile to for the summer. I think we can count our blessings here.


Tuesday, July 1, 2008

Storm Pictures


We received some pictures of the storm last Friday. You can view them on the F drive under pictures\Storm 062708. Thanks to all of you for handling the storm and its aftermath so well. Special thanks to Jeremy and Hector for working through the weekend to ensure that we were operational Monday morning. You guys are the best!